Do Not Sell My Information

Effective Date: September 25, 2025

At gtmask.com, we value your privacy and are committed to protecting your personal information. This page allows California residents and other eligible users to exercise their rights to opt-out of the sale of personal information, in accordance with applicable laws.

1. Your Rights

  • Request that we do not sell your personal information to third parties.
  • Request information about the categories of personal information we collect and share.
  • Request deletion of your personal information where applicable.

2. How to Submit a Request

You can submit your request via the following methods:

Please provide your full name, email address, and details of your request so we can process it accurately.

3. Verification

To ensure your data is protected, we may need to verify your identity before processing your request. This verification helps prevent unauthorized access to your personal information.

4. Response Time

We will respond to your request within 45 days of receipt, as required by law. If we require additional information, we may contact you for clarification.

5. Exceptions

There may be certain circumstances where we are legally allowed or required to share your personal information even if you opt-out, such as compliance with legal obligations or fraud prevention. We will notify you when this applies.

6. Contact Us

If you have questions or need assistance regarding your privacy rights, please contact our support team:

GTMASK Support Team
📧 Email: support@gtmask.com
🌐 Website: https://gtmask.com

Your privacy matters to us. Thank you for trusting GTMASK.com.

Frequently Asked Questions (FAQ)

Answers to common questions about our products and services

1. How do I place an order?

You can place an order by browsing our products, selecting your desired item, adding it to the cart, and completing the checkout process with your preferred payment method.

2. What payment methods do you accept?

We accept major credit cards, debit cards, and PayPal. All payments are processed securely.

3. Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping times and costs will be calculated at checkout based on your location.

4. How long will it take to receive my order?

Shipping times vary depending on your location and the shipping method selected. Standard shipping typically takes 7–21 business days, while express shipping takes 3–7 business days. Please note that customs processing may add extra time for international orders.

5. Can I track my order?

Yes. Once your order is shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to become active.

6. What is your return/refund policy?

Please refer to our Refund & Return Policy for detailed information on returns, exchanges, and refunds.

7. Are your products safe to use?

All of our products are formulated with safety in mind. We recommend reading the instructions carefully and consulting with a healthcare professional if you have any medical conditions or concerns.

8. Can I take multiple products together?

It depends on the products. Please review the instructions and ingredients on each product page. For personalized advice, consult a healthcare professional.

9. Do your products have any side effects?

Most users do not experience side effects. However, individual reactions may vary. Discontinue use and consult a healthcare professional if you experience any adverse effects.

10. How should I store the products?

Store products in a cool, dry place away from direct sunlight and out of reach of children.

11. Can I cancel or change my order?

Orders can be cancelled within 12 hours of purchase by contacting our support team. After the order has been processed or shipped, cancellation may not be possible.

12. How can I contact customer support?

You can contact us via our Contact Us page or by emailing support@gtmask.com. We aim to respond within 24–48 hours.

If you have other questions not listed here, feel free to contact us directly. We’re always happy to help!