Do Not Sell My Information

Effective Date: September 25, 2025

At gtmask.com, we value your privacy and are committed to protecting your personal information. This page allows California residents and other eligible users to exercise their rights to opt-out of the sale of personal information, in accordance with applicable laws.

1. Your Rights

  • Request that we do not sell your personal information to third parties.
  • Request information about the categories of personal information we collect and share.
  • Request deletion of your personal information where applicable.

2. How to Submit a Request

You can submit your request via the following methods:

Please provide your full name, email address, and details of your request so we can process it accurately.

3. Verification

To ensure your data is protected, we may need to verify your identity before processing your request. This verification helps prevent unauthorized access to your personal information.

4. Response Time

We will respond to your request within 45 days of receipt, as required by law. If we require additional information, we may contact you for clarification.

5. Exceptions

There may be certain circumstances where we are legally allowed or required to share your personal information even if you opt-out, such as compliance with legal obligations or fraud prevention. We will notify you when this applies.

6. Contact Us

If you have questions or need assistance regarding your privacy rights, please contact our support team:

GTMASK Support Team
📧 Email: support@gtmask.com
🌐 Website: https://gtmask.com

Your privacy matters to us. Thank you for trusting GTMASK.com.

Refund & Return Policy

Effective Date: September 22, 2025

At gtmask.com, we want you to be fully satisfied with your purchase. This Refund & Return Policy explains how we handle returns, exchanges, and refunds. Please read carefully before placing an order.

1. Eligibility for Returns

  • You may request a return within 30 days of receiving your order.
  • Items must be unused, in original packaging, and in the same condition as received.
  • For hygiene and safety reasons, certain products (such as personal care, health-related, or intimate items) are not eligible for return unless defective or damaged.

2. Non-Returnable Items

  • Gift cards or downloadable products
  • Clearance or final-sale items
  • Opened or used health, beauty, or personal care products

3. Return Process

  • To initiate a return, please contact us at support@gtmask.com with your order number and reason for return.
  • We will provide instructions and a return address once your request is approved.
  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

4. Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be issued to your original payment method within 5–10 business days.
  • Shipping fees are non-refundable, except in cases where we shipped the wrong item or the item was defective.

5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please email us at support@gtmask.com.

6. Order Cancellations

  • Orders can be cancelled within 12 hours of purchase by contacting our support team.
  • After the order has been processed or shipped, cancellation is no longer possible.

7. Contact Us

If you have questions regarding our Refund & Return Policy, please contact us:

GTMASK Support Team
📧 Email: support@gtmask.com
🌐 Website: https://gtmask.com